Patient Feedback

We aim to provide you with a highly caring and efficient experience when you have Biolab tests, your feedback is greatly appreciated. We would welcome your responses to the questions below, and if you would like us to respond please include your name and contact details.  You are also very welcome to telephone, email or write to us with any feedback you wish to provide.

Please select each answer below that corresponds to how we met your needs. You are also welcome to add any other comments or suggestions.

Thank you for your time.

Were you referred by a practitioner or did you ask to be referred for tests?

If you have made direct contact with Biolab was this by:

Have you found Biolab staff to be polite and helpful?

If you had any questions were Biolab staff able to answer these clearly and knowledgeably?

Was it easy to obtain test kits for our tests?

Did you find our test kits easy to follow and use?

Did you feel able to ask questions as they arose?

Do you feel that your privacy has been respected?

If you had any special requirements have we been able to provide these for you?

If you are paying Biolab for your tests:

Were you aware in advance approximately how much the tests would cost?
Did you find these fees reasonable?

If necessary would you be prepared to have Biolab tests again?

Please add any comments you would like to make (including contact details if you would like us to respond to your comments)